FAQ

What payment methods will be accepted for registration? 

CASH and PayPal is accepted at our Mas Camp.

Can I get a refund for my costume deposit for any reason? 

Deposits and payments are NON REFUNDABLE. 

Will Altitude Mas compete for band of the year? 

Our movement and vibes are most important to our Masqueraders. Whilst there’s always intent to cross the stage.

What information will be required for registration? 

ALL masqueraders must provide the following information for registration: 
General Information
• Name 
• Email Address (1 per masquerader)
• Phone Number (including area code)

FEMALES:
• Bra Size – please use a US conversion chart to submit your sizing
• Underwear Type: i.e. Bikini or Boy shorts
• Underwear Size: i.e. XS, S, M, etc. 

MALES
• Pants Size: 32, 34, 36 etc.
• Tank/Vest: S, M, L etc.

Can I buy any extra pieces with my costume? 

Yes you can! Extras are standard thong, bikini, boy shorts (sold undecorated). Upgrades such as backpacks etc. will be indicated as an option where applicable in the design when you register. All extras and upgrades require full payment upon registration. 

What happens if I input inaccurate information into the registration system? 

After registration there will be no size/section changes or amendments to the registration information. We require you to be as accurate as you can, changes WILL NOT be accommodated. 

Can someone else collect a costume on my behalf? 

Yes they can! Please have your representative collect your costume with a detailed signed letter, your Altitude Mas receipt and a copy of a Valid ID. We will request a Valid ID from your authorised person as well. 

I missed my section’s distribution date, what can I do? 

You can collect your costume at a later date. Please note that your wait time maybe longer as the sections scheduled on that date will be given priority. 

Where can I find future updates about the band after registration? 

Altitude Mas will contact you directly via emails; however you can also catch up with us via Facebook, Instagram and our website. 

Please email queries info@altitudemas.com Please note it may take up to 48 hours to receive a response due to the influx of emails we receive on a daily basis.